Speaking directly to someone is the best way to engage your customer. Placing a human at the forefront of your sales initiative gives your business a voice, and allows you to establish a customer relationship. It allows you to put the customer’s mind at ease. You can answer questions, or address any reservations that the customer may have about working with your company. You then understand your prospects better, and identify ways that you can upsell your services.
A phone call can find customers quickly. The internet is crammed with businesses trying to sell themselves and silently hoping they will find your site is just not productive. A speedy phone call to right people can increase sales dramatically.